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1. HOW TO GET RID OF IMPERO CONSOLE FROM SCHOOL INSTALL
2. HOW TO GET RID OF IMPERO CONSOLE FROM SCHOOL UPDATE
3. HOW TO GET RID OF IMPERO CONSOLE FROM SCHOOL PATCH
4. HOW TO GET RID OF IMPERO CONSOLE FROM SCHOOL PRO
5. HOW TO GET RID OF IMPERO CONSOLE FROM SCHOOL SOFTWARE

“Responding with a legal threat to a security researcher that highlighted a serious security flaw in your software is bizarre and shows utter disregard for customers,” he said. Mustafa al-Bassam, a security engineer and former member of the hacking collective Lulzsec, said the legal threat against Clark was bizarre, especially when such exploits can be used or sold for profit, rather than posted online to be fixed. Some believe private disclosure is better initially, as it gives companies time to fix flaws before they are made public, but it rarely results in legal action. Publicly disclosing details of security vulnerabilities is a controversial practice in the online security world. Impero said the hack “could only be exploited if basic network security does not exist” and would require the hacker to be physically present in a school.īecause Impero and Clark disagree over whether pupils’ personal information is still at risk after the hot fix, and over its seriousness, the Guardian is not publishing details of the original vulnerability in the software, nor linking to where it is available online. “By publicising the encryption key on the internet and on social media and other confidential information, you have enabled anyone to breach the security of our client’s software program and write destructive files to disrupt numerous software systems throughout the UK,” it said. The letter admits the potential seriousness of the vulnerability Clark disclosed in schools’ systems. On Monday, a month after Clark first disclosed the software vulnerability, lawyers acting for Impero demanded in a letter that he should remove all of his online postings about the company, under the threat of civil proceedings for breach of confidence and copyright infringement and criminal proceedings under the computer misuse act.

HOW TO GET RID OF IMPERO CONSOLE FROM SCHOOL PRO

“Impero Education Pro is designed to protect and safeguard children in schools and any attempt to jeopardise this by illegally obtaining and publicising sensitive information will be dealt with appropriately,”it said. The company said “the methods used to identify and communicate this particular issue were not legal” and they would take a “firm stance”. All schools will have the new version, including the long-term fix, installed in time for the new school term.” “We immediately released a hot fix, as a short-term measure, to address the issue and since then we have been working closely with our customers and penetration testers to develop a solid long-term solution. No customers have been affected by this and no data has been leaked or compromised,” it said. “On 13 June 2015, we were made aware that someone had maliciously and illegally hacked our product, subsequently making this hack public rather than bringing it to our attention privately and in confidence.

HOW TO GET RID OF IMPERO CONSOLE FROM SCHOOL INSTALL

Impero stressed that no data had been compromised, it had already issued a temporary fix for the vulnerability and it would install a full solution before the start of the next academic year. The company is known on school tech forums for its pushy sales techniques, but the software remains popular because of the lack of quality alternatives.

HOW TO GET RID OF IMPERO CONSOLE FROM SCHOOL UPDATE

One school said the most recent update on the situation from Impero arrived by email on Monday. Impero also offered fixes to schools that were using the software without contractual support, but left it up to those schools to make contact. Three schools and chains using the software that were approached by the Guardian said the company had been slow to deliver promised software patches. “Impero are crap at communication,” he said. One school IT manager said the response from Impero was vague and required managers to contact the firm for more information. Schools using Impero’s software said the company had notified them of the security flaw in the middle of last month but they were offered few details of its potential scale. “One was that I was against the ‘anti-extremism’ stuff, the other was because not being a customer, I didn’t know where to send it.”

He said he had posted it publicly, rather than privately disclosing it to the company, for several reasons.

HOW TO GET RID OF IMPERO CONSOLE FROM SCHOOL PATCH

The company said it had released a temporary security patch and was working on a permanent upgrade.Ĭlark said the flaw he found would leave affected schools’ networks “completely pwned”, online slang meaning in this context that the networks’ security would be fully compromised and information on it would be rendered vulnerable. But last month the security researcher Zammis Clark posted extensive details of a flaw in the company’s encryption protocols which could allow almost anyone to gain full access to computers running the Impero software, run software such as spyware on the systems, or access files and records stored on them.